General Information FAQs

Yes. Learn more about applying for or donating to the Jeffrey P. Davis Student Scholarship through the CSTE Foundation at www.cstefoundation.org.   

Yes, contact Shundra Clinton at [email protected] for the appropriate form and additional instructions. 

Yes, attendees may register online by check. Check payment must be received at the CSTE National Office within 30 days from online registration. All check payments must be received by May 4, 2023 or your registration will be cancelled. Attendees will not be able to select the option to pay by check after May 4, 2023. For additional information, contact Shundra Clinton at [email protected]. 

Contact Shundra Clinton at [email protected] to request an invoice. 

The full 2023 Registration information, including the Payment/Cancellation Policy, can be found here.  

No, purchase orders are not accepted. 

Thursday, May 4, 2023. Registration must be completed on-line by 11:59 PM Eastern on May 4, 2023 to receive the Early-Bird registration fee. 

Attendees who have registered for a previous CSTE conference will have a saved contact profile. If you forgot your password, click on the link for “forgot password” and it will be e–mailed to you. You will need the e-mail address previously used for registration. If you forgot or changed your e-mail address, then begin a new registration. 

Begin a new registration. Or, if you have access to their e-mail then use the “forgot password” link. 

For security and to maintain PCI compliance, CSTE staff cannot accept credit card payment by e-mail, fax, chat or any other unsecure means. 

Registrants who need to pay separately for CSTE membership, t-shirt(s), or other applicable items, should first register for the conference and pay using their agency’s credit card and then modify their registration to include items not covered using a different credit card. 

If you register online, a confirmation of your registration will be sent to you via email immediately upon registering on-line. If you do not receive confirmation email with 24-hours, please do not hesitate to contact the CSTE National Office at [email protected] or (770) 458-3811. 

Name badges are not mailed but available for pick up at the registration desk. Registration desk hours will be available soon, so check back soon for more information.   

Members of the press who are working with complimentary credentials are prohibited from soliciting business from sponsors, speakers or attendees. Press attendees are only allowed to attend the main conference days on Monday, Tuesday and Wednesday and will not be allowed to attend member-only sessions, roundtable sessions or the Networking Hall. 

During the conference, press must identify themselves at all times. Press attendees must visibly wear their press badge as well as the CSTE name badge with press ribbon. During sessions, press attendees shall introduce themselves and their reporting publication or affiliation before asking their question.    

After the conference, electronic copies of published articles must be submitted within 30 days to the CSTE Communications Director, Matt Cone at [email protected]. 

Press pass requests must be accompanied by a copy of the applicant’s press badge and one of the following:   

• An industry related article from the applicant’s publication written by the applicant and published within the last three months   
• A link to the applicant’s online publication with the applicant’s name and title appearing in an editorial capacity and an industry related article written by the applicant from the applicant’s publication and published within the last three months 
• A letter from an editor or publisher stating that the applicant is covering the CSTE Annual Conference on an assignment   

To request a press pass, contact Matt Cone at [email protected] no later than May 2, 2023.  

Onsite registration and check-in takes place at the Hyatt Regency Salt Lake City on Saturday, June 24 through Wednesday, June 28 and the Salt Palace Convention Center on Sunday, June 25 through Tuesday, June 27. Onsite registration is not available on Saturday. Registration desk hours and additional information will be available soon, so check back soon for more information.   

Breakfast, lunch or dinner are not provided as part of registration fees. Any beverage refreshment, afternoon snack, or reception with food is not intended to be a meal substitute. CSTE will provide a morning beverage refreshment and afternoon snack from Sunday through Wednesday. 

No, lunch is not provided by CSTE. Lunchtime roundtable sessions begin at 12:45 p.m. so attendees have time for lunch prior to the meeting. A list of nearby restaurants will be available at the CSTE Registration Desk. A comprehensive list of restaurant options in the area will be available at the host city ambassador desk or from your hotel concierge. 

CSTE will make every effort to provide healthy food alternatives during the morning and afternoon breaks. Please make alternate arrangements if you have severe food allergies or very specific dietary restrictions, as our food and beverage options may not meet your needs. 

Yes, guests of a registered attendee may attend for a fee. 

Continuing education for the 2023 CSTE Annual Conference is pending. Details on how to register and claim CE will be released in May 2023 pending activity approval.  

The Attendee Code of Conduct and Attendance Liability Waiver (also known as “2023 Annual Conference Attendance Waiver”) can be found on the Registration page. 

CSTE does not provide shuttle service between hotels in the group block and the convention center. All hotels in the group block are within walking distance to the Salt Palace Convention Center.    

Please visit the conference accessibility webpage and complete the request form no later than May 25, 2023. 

Use the link in your registration confirmation email to access your direct link to make hotel accommodations or contact Orchid Events at (844) 443-7240 Monday through Friday from 7:00 a.m. to 4:00 p.m. MST, excluding legal holidays, or [email protected]. 

You may only make one reservation using your direct link to make hotel accommodations. For multiple reservations, contact Orchid Events at (844) 443-7240 Monday through Friday from 7:00 a.m. to 4:00 p.m. MST, excluding legal holidays, or [email protected]. 

Once you have registered for the Annual Conference, through the direct link to make hotel accommodations found in your registration confirmation, attendees can search by hotels or hotels with available rooms within the CSTE room block. You may also search hotels by list or map location and can include filters for amenities. 

All hotel rooms are available on a first–come, first–served basis. Orchid Events will maintain a waitlist when a desired hotel or rooms nights are unavailable but cannot guarantee that preferred hotel or room nights will be accommodated. Attendees can join the waitlist through the direct link to make hotel accommodations found in the registration confirmation or by contacting Orchid Events at (844) 443-7240 Monday through Friday from 7:00 a.m. to 4:00 p.m. MST, excluding legal holidays, or [email protected]. 

Reservations can be changed online using the link found in your hotel reservation confirmation email or contact Orchid Events at (844) 443-7240 Monday through Friday from 7:00 a.m. to 4:00 p.m. MST, excluding legal holidays, or [email protected]. You will need your acknowledgement number or hotel conference number. Orchid Events will not process any reservation modifications, cancellations or requests after June 2, 2023. After this date, attendees must contact their selected hotel directly. 

The deadline for group rate reservation is May 25, 2023.  However, if the group block sells out for any or all nights of the conference prior to the deadline, then the group rate may no longer be available. The hotel may also sell out even after our group block sells out. 

Please check your spam folder or contact Orchid Events at (844) 443-7240 Monday through Friday from 7:00 a.m. to 4:00 p.m. MST, excluding legal holidays, or [email protected]. 

Parking fees vary by hotel and attendees should verify rates that their selected hotel. For the Salt Palace Convention Center, parking information is available at https://www.visitsaltlake.com/salt-palace-convention-center/attend/parking-information/.   

CSTE provides complimentary in-room internet access to all attendees in the group block. 

Complimentary access to the hotel fitness center is available to attendees in the group block.  

Breakout sessions (breakout and lighting presentation sessions) will have audio/visual equipment available consisting of a laptop computer, LCD panel, screen, and the appropriate sound equipment for the room size. 

No audio/visual equipment, telephone/video conferencing equipment, telephone line or internet line is available for poster or roundtable sessions. 

These sessions are less formal and intended to focus on informative discussions among attendees. 

No, dedicated telephone or internet lines are not available in the breakout rooms. 

Agenda information will be provided through our pocket agenda, app, and online agenda. Printed full conference hardcopy agendas are not available. 

The electronic version is typically available in early June prior to the conference. A preliminary daily agenda can be found here. 

CSTE does not provide child care or recommend any service providers. 

Yes. Lactation rooms are available at the Salt Palace Convention Center on the Lower Concourse near the Grand Ballroom (Plenary Session) and Room 151 and on the Upper Concourse near rooms 250-252.  

Items accidentally left in meeting rooms may be turned in at the CSTE Registration Desk. Any items not retrieved by the close of registration each day will be turned over to facility security. CSTE is not responsible for any items left unattended throughout the conference dates including sponsor and exhibitor move in and move out. 

No, due to security concerns and limited meeting room space, we cannot hold luggage for attendees. Please check with your hotel for options to store your luggage. Luggage should not be brought to a meeting room if it obstructs pathways or egress in the room. 

Please contact the CSTE National Office at [email protected] or (770) 458-3811.